There has been a lot of transition phases that AOL has went through ever since it was first launched in the year 1983. Initially the company was only offering online games, which were available for download and could be played for just one session. But later with changes in management and company strategies several other services were introduced, the most significant one being its email service. Chat room was another highlight of AOL, with its services having exceeded those of its competitors for a really long time.
Today AOL offers its services in a number of niches like:
• AOL Mobile
• AOL Mail Services
• AIM (Instant Messenger Service)
The company has been associated with big brand names in the past, and also had a team of people who were part of bigger names in the past. The combined efforts of all of these helped AOL to grow to what we know of it as today. The company has lately lost some of its initial shine, but still over a million subscribers make use of AOL services in their day-to-day life, which also includes their work.
AOL Support too has very important role to play in this. AOL has always made it a point to let its customers get the best of services. You will come across a big knowledge base when you search for AOL Technical Support or AOL Customer Support on their help page. Such self-help articles are meant to cover almost every kind of issue you may ever experience with your account in every aspect.
There are times when you will not find such articles helpful, or you may not be able to understand some issue that has been explained, but seems a bit tricky to you. It is also very much possible that you find the article and also know how to go about it, but cannot find enough time to do it by yourself. At such times you can avail the benefit of AOL live help services such as phone support, however you can avail this service only if you are a paid customer of AOL.
There are other third party groups too, who can help you with AOL Support. Such groups work independently of official AOL support but offer you with same class of service, at times even better. All of their service packages have to be paid for, but at times their paid packages are cheaper options to go by rather than an upgraded AOL package.
You must however establish their authenticity first, for there are some fraud groups too, and in this regard, online reviews and forums are of great help. These forums are created by those people who have availed similar services in the past, and so their suggestions work real well for you. Their price structure could also be determined to choose the most appropriate one for you.