The 0×800ccc0d error will often show when you try and send / receive email messages in Microsoft Office Outlook. The error generally occurs when your computer cannot connect to the mail server for whatever reason – leading it to show an error message when you try and download the messages to your PC. Although this problem is actually very common, it’s quite easy to fix if you know what’s causing it & how to fix the issue.
The error will normally show in this format:
- No connection could be made because the target machine actively refused it.
- The server could not be found. (Account:account name, POPserver:’mail’, Error Number: 0×800ccc0d)
The causes of this error are numerous, and are basically where your PC will be unable to connect to the various mail services it requires to download / send the emails it needs. Each time you check your “email” in Outlook, it basically downloads your messages from a selection of email servers. These servers store your messages and allow you to receive your mail anywhere you have an Internet connection. The problem that you’re seeing can be caused by the likes of incorrect login details, damaged registry settings or a faulty Internet connection – and basically prevent your PC from connecting to the servers it requires to run.
The first step to fixing the 0×800ccc0d error is to use ensure that your Internet connection is working correctly and your login details are correct. All email servers require you to log in with the correct details before they can allow you to download your emails – so by clicking onto Outlook’s “Options” menu, and then to “Email Accounts”, you should ensure that your login details are typed in correctly to the program. On top of that, you should ensure your Internet connection is working by loading up a random website, as well as temporarily disabling any firewalls you may have on your system.
It’s also recommended that you use a “registry cleaner” to fix any of the damaged or corrupted settings which may lead the 0×800ccc0d error to show. Registry cleaners scan through the registry of Windows – which is a central database that stores all the files & settings your PC needs to run. These software tools are very popular because of the way they are able to fix a huge number of problems on your system – allowing your computer to run as smoothly and reliably as possible. It’s often the case that the registry database of your PC will either become damaged or corrupted, leading your software to behave in very strange ways. Fixing these issues with a registry cleaner should ensure the 0×800ccc0d error will not show again.