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Tips to Solve Inbox Repair Tool Error – An Unexpected Error Prevented Access to This File

The Inbox Repair Tool is the Microsoft provided utility that is designed to repair corrupted PST files of Microsoft Outlook. The tool resides at a typical location, which is decided by the Outlook version in use. In Outlook 2007, it is disk drive – Program Files-Microsoft Office – Office12. But the application comes with limited repair functionalities and thus, sometimes fails in situations when the degree of PST corruption is high. Such problems make it imperative you to use a third-party PST file repair tool that can act more powerfully than this Microsoft tool.

The tool is associated with a program file called ‘Scanpst.exe’. So, to run the utility, you need to locate this file first. At times, when you try to run an Outlook 2007 PST Repair Tool in order to repair a corrupted PST, it may prove unsuccessful with the following error on screen:

“An unexpected error prevented access to this file. Use ScanDisk to check the disk for errors, and then try using the Inbox Repair tool again.”

The error suggests that for some reasons, Scanpst could not be accessed.


Scanpst might fail to be accessed due to disk errors or related problems. It can also happen if PST is severely corrupted and the repair is beyond the capabilities of Scanpst tool.


To troubleshoot the described problem, you need to apply these solutions:

A) Run chkdsk to determine and correct disk related problems. Try to run the tool again.

B) If this doesn’t help, you should recover the PST data as follows:

(i) If you can open the PST, create a new data file with Outlook and import all the data to it

(ii) If you cannot open the PST, restore from a backup or use a third-party PST repair utility

The third-party repair outlook inbox products are empowered by suitable scanning algorithms that can repair a corrupted or damaged Outlook Inbox easily and efficiently. The software are easy to install and can be operated even without any prior knowledge. These are commercial Inbox Repair Tool with interactive design and competency to work while each level of damage.

Outlook Inbox Repair is a reliable and featured tool to repair a corrupted PST. The software restores the data in a new, Outlook-importable PST. The Inbox Repair Tool supports MS Outlook 2007, 2003, 2002, and 2000. The software has a 3-pane display that includes direct buttons to view e-mails, calendar etc., similar to Outlook.

Article Source Link by Axel Culver